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FAQ

Is it secure to pay on mmonwdiamond.com? Will my personal information be protected?

You never need to worry about the security to pay on mmonwdiamond.com, and your personal information will be very safely protected. mmonwdiamond.com has been verified by VeriSign and McAfee. mmonwdiamond.com has taken security measures to protect our customers' payment information and any other personal information. We assure all the information you submit will never be disclosed to any third parties.

What payment methods do you accept?

At present, you can pay by Paypal, Credit Card, Debit Card, payment wall and Western Union.

Sometimes I have confirmed the stock before placing my order, but later after I place my order, you guys say you are out of stock?

Due to large demand of the game currency on our site, our stock updates every minute. So the situation you mention could happen, but it rarely happens since we usually have enough stock.

The currency of my Credit Card is not in USD, can I still pay?

Sure! Your Credit Card payment will be made through Paypal, your Credit Card Company or your bank will determine the currency exchange rate which will be applied to your payment!

why is my payment status is pending?

Why do I have to wait for it to be cleared? A pending e-check is a type of payment option available with Paypal. A pending e-check is just like writing a normal check, except electronically. Just like normal checks, pending e-checks usually take 3-5 business days to clear while Paypal verifies the funds are present within the senders account. Once the check is cleared, the money is transferred to neverwinterdiamond's account and then your order will be processed immediately thereafter..

Why did you call me sometimes?

We have many reasons to call you. Sometimes we have enough Cheapest Gold for you to call you back to get your gold. Sometimes something wrong with your order information and we need call to confirm the order information and help you to get your gold. So everything we do is all for you.

Why can't I pay for my order?

Paypal and moneybookers are supported by our website. Only Visa can pay for the order directly, other ways such as credit card, debit card, master card and so on need to go through Paypal and moneybookers to pay for the order. So plz understand it. And you can also change a browser to pay for your order, such as ie. or foxfire browser.

Why couldn't I use my coupon code?

I am sorry that you used the google promotion link, which had already cut the price down, that is the reason why you couldn't use the code successfully. Next time if you want to use that code, you need to delete your PC cookies, and then open our site directly, not from google promotion link, you will find you can use it to buy our Neverwinter Gold then.

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The lowest price on our site is much cheaper than other sites ,and we also offer promotion sometimes! Our customer service reps are online 24/7,so if you have any questions, you can get a prompt reply and help! We are a professional online retailor for Neverwinter Online game products including cheap Neverwinter Astral Diamonds, Neverwinter gold, Neverwinter powerleveling and Neverwinter Items. We will do our best to keep safe for your cheap wow gold and you will be satisfied with us of course

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